Privacy Policy

1. Your Privacy

The BusyMed Team is committed to protecting and respecting your privacy. BusyMed customers may opt-out of any direct marketing received from BusyMed should he/she so elect, by notifying BusyMed thereof in writing to, alternatively, telephonically on 041 373 0768 or via the opt-out instructions in the various communication channels. Please note it may take up to one month for your profile to be updated.

Your privacy is very important to us and therefore any information that you upload on our website will be stored on a secure server. Our secure server encrypts your identity number and payment card details in order to minimize the risk of unauthorized disclosure or interception. Our website makes use of ‘cookies’ which collect data about the device that you use to access our website. The cookies minimize the possibility of unauthorized access to, and disclosure of, your personal information. We will not disclose, sell or rent your personal information to third parties without your consent unless we are compelled to do so by law.

Whilst all reasonable efforts are taken to ensure that your personal information and/or credit card details are protected as they travel over the internet, we cannot guarantee the absolute security of any information you exchange with us.

You may visit the website without providing any personal information. The website servers will in such instances collect the IP address of your computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the website, pages viewed, etc. BusyMed uses this information to determine the use of the website, and to improve the content thereon.

No credit card data will be stored.

No unauthorized access to the payment pages site will be permitted. Only BusyMed as a known entity will be allowed to direct encrypted payloads to the Payment pages.

Accuracy of website content, prices, product descriptions and images:

All reasonable steps are taken to ensure that the information on our website, social media channels and email marketing is accurate and up-to-date. We do not, however, warrant that the content or information displayed is always accurate, complete and/or current. Errors and omissions excepted (E&OE)

BusyMed reserves the right to limit the quantities of any item offered for sale on the BusyMed website.

Sale products may vary from photographs.

Offers may not be available at all stores including the BusyMed website.

Any comments uploaded by our users or any authorised experts invited as our guests are their opinions alone and do not in any way represent our views, opinions, beliefs or values.

Your comments:

We value your comments, ideas, suggestions and feedback ("your Comments") via our website. We will not compensate you in any way whatsoever for your Comments. Once received, your Comments will become our property and we will not be limited in any way in the use, commercial or otherwise, of any of your Comments.

You warrant that your Comments do not and will not violate the right(s) of any third party, including copyright, trademark, privacy or any other personal or proprietary right. You agree not to disclose, submit or offer any Comments that are or contain any defamatory, unlawful, abusive or obscene material. We disclaim any liability towards any third party regarding your Comments and you shall remain accountable towards any third party regarding any harm caused by your Comments.

Intellectual Property:

All rights, including copyright, trade mark and other intellectual property rights embodied in any logos, text, images, video, audio or other material on this website are owned by or licensed to us. All data and information communicated to or from the website including its database also belongs solely to us or our licensors. You agree to sign all documents as we may reasonably require in order to assign any rights that you may acquire in the content of our website. You agree also to waive any moral rights in such content. You are permitted to view, print or store electronically a copy of any information on our website, including these Terms, solely for your personal, lawful, non-commercial use. Unauthorised use, reproduction, modification and/or distribution is strictly prohibited and constitutes an unlawful infringement of our intellectual property rights.

Use of our logos, content and images:

You are not permitted to use the content of our website, our logos or any product or other images that appear on our website without our prior written consent. Unauthorised use, reproduction, modification and/or distribution is strictly prohibited and constitutes an infringement of our or our licensors’ intellectual property rights.


Advertising and other promotional material of third parties may appear on our website from time to time. We do not endorse such third parties or their products and/or services. Your reliance on any information contained in such material is entirely at your own risk.

Disclaimers and Exclusions of Liability:

Use of our website is entirely at your own risk. We make no representations or warranties of any kind, whether express or implied. We do not warrant that the functions provided by the website will be uninterrupted or error free, or that the website or the server that makes it available are free from viruses or other harmful components. We accept no liability, to the extent permitted by law, for any direct, indirect, incidental, special or consequential loss or damage of any kind whatsoever or howsoever caused arising from the access or use of our website or the purchase of any of our products or services.

You agree, to the extent permitted by law, to indemnify us against any loss or damage suffered or liability incurred by reason of any act or omission on your part or that of any third party acting on your behalf in connection with your use of our website and/or your purchase of any products or services.

In the event that any clause contained in these Terms is invalid or unenforceable, then such clause shall not affect the validity or enforceability insofar as the remaining clauses of these Terms are concerned.

We shall not be regarded as having waived, or be precluded from exercising any right under these Terms by reason merely that we have provided any indulgence to you or we fail to exercise or delay exercising any right we may have, whether the same right or any other right.

2. What Information Do We Collect?

The information we collect falls into the following categories (together, the "Information"): a) Personal information that you provide to us such as your name, address, telephone number and email address ("Personal Information"), which we use in accordance with this Privacy Policy. b) Platform Use Information - the Platform utilizes a standard technology called "cookies" and web server logs to collect information about how the Platform is used. Information gathered through cookies and web server logs may include the date and time of visits, the screens viewed and time spent on the Platform. When you engage in certain activities on the Platform or engage with the Platform through another route, for example, by getting assistance on the Platform, we may ask you to provide certain information by filling out and submitting a form. It is completely up to you whether you engage in these activities. If you choose to engage in these activities, however, we may require you to provide us with Information.

3. Consent

By using the Platform, or by engaging with the Platform via another route, you indicate your consent to us collecting and using your Information (that you provide to us when interacting with the Platform) in accordance with the terms of this Privacy Policy, unless you expressly state that such consent is not given. If you do not agree to these terms, please do not use the Platform, register or provide your Information on the Platform via any other route.

4. Security

We take the security of your Information seriously. We have a committed security policy. We implement a number of security measures to ensure the safety of any Information in our possession or control. The Information is contained on a secure server, which is accessible only by a limited number of employees who have limited access rights to such information.

5. How Will We Use Your Information?

We collect your Information to record and support your participation in the activities you select. We may use Information: a) as part of our effort to keep you informed via mail, email, phone about updates and other products or services we offer; b) for record keeping purposes; c) to improve the quality of our service; d) for market research; e) to measure and improve activity on the Platform; and f) to understand your preferences so that we can improve on the features we offer.

6. Changes to this Privacy Policy

We aim to meet high standards and our policies and procedures are, therefore, constantly under review. From time to time we may change our security and privacy policies.

7. How to Contact Us

If you would like any further information or have any comments about our use of your Information, our Privacy Policy or any aspect of the application or our service, please contact us using our website contact form or the email address:

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